Posted by cool_ambo on August 26th, 2015 | Comments Off on The Gail Howard Mistake, (continued)
But first let us have an idea of the situation. Herein are the emails to show the exchange of words to much noted programmer Joe Hicks. Italicized words are mine.
Technical Support request concerning product: Advantage Gold
> Sirs; You have the habit of not acknowledging any of my email to you.
> If you do not make the effort to reply to this one, I will have to
> post this info in my blog. The number of hits per lotto number is off
> by one—referring to CAN049, Canada National Lottery with bonus
> number, draw no. 3294, the total number of hits as of this draw is
> listed as more that one. You may check this by comparing your hit
> chart with the find lotto numbers chart. So far the Lotto number
> 1(one) hits are correct as per draw number 3294, Numbers 2 and 8 are
> off by one. My own programs did find a lot of your results are off by
> one count. The proof of this will be plastered in my blog should you not make the effort to reply to this email, nor correct the errors.
>> August 22, 2015
—–Original Message—–
From: Extended Help [mailto:ExtHelp@smartluck.com]
Sent: Tuesday, August 25, 2015 11:32 AM
Subject: Re: Smart Luck Technical Support Request
MY ATTITUDE! We track over 220 lotteries. We pay a service to get the USA and Canadian results — the same one used by USA Today and other media outlets — and guess what, did you happen to notice how much we charge for the history?
—– NOTHING! We do the best we can do and will continue to do so within reason. We do not and cannot guarantee that there are not missed drawings from time to time or mistakes in the numbers. When SPECIFIC mistakes are pointed out to use we correct them immediately and they become part of our next day’s updates.
Best Regards
Joe H, Smart Luck Technical Support
Extended Help exthelp@smartluck.com
1-727-441-8714 Monday-Friday 1:00-5:00 pm EST (gmt-5)
> Once more, I pointed out your mistakes and how I got them from your
> own programs.
> I will not do your work for you.
> This is your program.
> YOU correct your mistakes.
> I will tell you how in my blog.
> This email communication will be attached to it.
> Tell me how you corrected it and I will refrain from publishing this
> You charge for the history?.
> I got it direct from the lottery sites.
> If you did not get it from the lottery sites this is fabricated
> history.
> —–Original Message—–
> From: Extended Help [mailto:ExtHelp@smartluck.com]
> Sent: Tuesday, August 25, 2015 11:32 AM
> Subject: Re: Smart Luck Technical Support Request
> MY ATTITUDE! We track over 220 lotteries. We pay a service to get the
> USA and Canadian results — the same one used by USA Today and other
> media outlets
> —
> and guess what, did you happen to notice how much we charge for the history?
> —– NOTHING! We do the best we can do and will continue to do so
> within reason. We do not and cannot guarantee that there are not
> missed drawings from time to time or mistakes in the numbers. When
> SPECIFIC mistakes are pointed out to use we correct them immediately
> and they become part of our next day’s updates.
> Best Regards
> Joe H, Smart Luck Technical Support
> Extended Help exthelp@smartluck.com
> 1-727-441-8714 Monday-Friday 1:00-5:00 pm EST (gmt-5)
> Tuesday, August 25, 2015, 11:37:43 AM, you wrote:
>
>> No I do not expect you to work your butt out looking for errors.
>> Now how do you suppose I found out about the errors?
>> I found out some more. Errors in your program.
>> Please watch your language.
>> I can paste this reply of yours in my blog, too.
>> Now, once more, you have just told me that you do not have a text
>> file with all the numbers drawn (3295 drawn ).
>> We can now see the root of the problem.
>> I have this but if you want me to send it to you That’s not going to
>> happen if you do not tone down your attitude.
>> By the way, how much training have you got in programming, not game
>> programming, basic programming?
>> —–Original Message—–
>> From: Extended Help [mailto:ExtHelp@smartluck.com]
>> Sent: Tuesday, August 25, 2015 9:20 AM
>> To: orakulo@shaw.ca
>> Subject: Re: Smart Luck Technical Support Request
>> And do you expect us to spend a day going through the history trying
>> to
> find
>> one number wrong somewhere? That’s not going to happen. If you can
>> find a text file with all the numbers we will convert it and compare
>> it with ours to
> see
>> if
>> we can find the mistake.
>> Best Regards
>> Joe H, Smart Luck Technical Support
>> Extended Help exthelp@smartluck.com
>> 1-727-441-8714 Monday-Friday 1:00-5:00 pm EST (gmt-5)
>> Hello Orakulo,
You go right ahead and publish. I’m sure that will get results.
Have a nice day
Joe H, Smart Luck Technical Support
Extended Help exthelp@smartluck.com
1-727-441-8714 Monday-Friday 1:00-5:00 pm EST (gmt-5)
(to be continued, of course!)